All shared and private ride reservations are refundable when cancelled at least 24-hours prior to the scheduled pick up. A cancellation fee of $10 per reservation will be charged. No refunds will be issued for cancellations received less than 24-hours prior to scheduled pickup. No refunds will be issued for travel plan changes less than 24-hours of travel due to weather, road or traffic conditions, airline rescheduling, etc. Nothing in the sale of this ticket guarantees connections with other travel arrangements (i.e. air, bus, train, etc.).